Standard Troubleshooting for Smartphone scoring

“The remote name could not be resolved”

This means that the scoring laptop cannot connect to your Spawtz page. In 99% of cases this is because the scoreboard laptop is not connected to the internet. Check the connection by attempting to browse to your Spawtz page (eg http://australiandemo.spawtz.com/)

Smartphone page reads “This site can’t be reached”

There are a few possible reasons for this:

The smartphone is not connected the correct wifi network. The smartphone and scoring laptop must be on the same network (eg Australian Demo Indoor Sports Wifi)
The laptop is not connect to the correct network.
The scoring URL (eg http://192.168.1.6:8000/) that you are trying on the smartphone is incorrect. Check the configuration settings to see which URL is the correct URL to connect to the scoreboard laptop.

My scoreboard URL is http://127.0.0.1:8000/

This is a special URL which means that your laptop is not connected to a network

The scoring URL keeps changing

Eg from http://192.168.1.6:8000/ to http://192.168.1.7:8000/

The scoring URL ends in ‘8001’ instead of 8000

A possible reason for this is that Spawtz Scorer is open twice on the scoreboard laptop.

When I push the buttons nothing happens.

A possible reason for this is that Spawtz Scorer is open twice on the scoreboard laptop.