Reminders
How to update Fixture Reminder Emails
Spawtz sends out automatic reminder emails to notify players when their next game is. The text in these emails in customisable and this can be a great way to communicate with or market to your players. In this guide we will explain how you can update ...
Stop Reminder Notifications
This is a step by step guide on how to stop reminder emails/SMS being sent out from your Spawtz website. The below steps should be done on all reminders that you want to turn off e.g day before, day after etc. To turn the reminders back on simply ...
Add an advertising banner to fixture reminders
To add a banner to the fixture reminder emails: 1. Click Config and then Click Auto Text Configuration 2. There are two entries for the fixture reminders: "Fixture Reminder Email: Day After" and "Fixture Reminder Email: Day Before". The day after ...
Resend fixture reminder emails for a particular fixture
There are two possible methods for resending fixture reminders. The first is to send the reminders on a fixture by fixture basis. To send reminders for a fixture, follow these steps: Locate the fixture you wish to resend reminders for, once the ...
Resend all fixture reminders for a particular league
In some instances you may wish to resend all the fixture reminders that would have been sent out for a particular league on a particular date. This is especially useful if you create your fixtures only one week in advance, or when you are creating ...
Changing The Fixture Reminder Schedule
By default, players receive two reminders for each fixture: one on the day after a fixture (about their upcoming match) and another on the day before a fixture. This provides players with two opportunities to inform their team captains about their ...
Fixture reminder emails were not sent out
Fixture reminder emails are typically sent around 8 am. If a team hasn't received a reminder, it could be due to one of the following reasons: The team's next fixture wasn't in the system when the reminder script ran at around 8 am. For instance, if ...
A user is reporting that they are not receiving fixture reminder emails
There are a number of reasons why a user might not receive fixture reminder emails. This article describes the things to check if a user reports that they are not receiving reminders: 1) Make sure reminders for the league are turned on It is possible ...